Oakview Medical Practice

01389 752650

Renton IHLC

01389 752650

Appointments advice

We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice.

  • Available 24/7 and we respond during working hours Monday to Friday
  • We will usually get back to you on the day you contact us (after 5pm it’s likely to be the next day)
  • You can request a particular doctor or nurse  (so long as they’re available that day)
  • You can choose to be contacted by the surgery via telephone, secure message or video call
  • If we need to see you we will usually give you a face-to-face or video appointment the same day
  • Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop at no charge to you
  • You can register for askmyGP now, without any paperwork, simply click this link

If you prefer to phone, one of our receptionists will take a few details about your problem or request and pass these to the GP. However you choose to get in touch, your GP will contact you quickly and either sort out your problem on the phone, by secure message, or arrange to see you the same day, or another day if that’s more convenient.

Please note you can no longer book a GP appointment using our previous online appointment system.

askmyGP is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).

That’s it – simple and straightforward!

We are encouraging everyone who has access to a computer, smart phone or tablet to use askmyGP:

  • it saves you time
  • really ill patients don’t have to wait for urgent slots at the end of surgeries
  • GPs can manage their time more effectively, booking any follow-up appointments you might need and,
  • it stops the 8am rush for appointments as you can contact the practice at any time throughout the day, and up to 5pm get a response, and be seen if needed the same day!

Video consultations

You can use Video Consult by following the link: https://nhsattend.vc/gp85403

To find out more about this video consult service please download a Patient Leaflet here.