Oakview Medical Practice

01389 752650

Renton IHLC

01389 752650

Patient Care Advisor

Website Oakview Medical Practice

Oakview Medical Practice located in the Vale Centre for Health & Care is a friendly, dynamic training practice, delivering high quality care to around 9500 patients.  We have an exciting opportunity for 2 enthusiastic, hardworking and reliable patient care advisors to join our large multidisciplinary team.

The posts will be for 25 hours per week, Monday to Friday, with the successful candidates being available to work between the hours of 8am-6pm. The shift patterns alternate week on week:

Week  1 Monday to Friday – 8.00 – 13.00

Week 2 Monday to Friday – 13:00pm – 18:00pm    although we have required some flexibility recently to cover annual leave and sickness absence.

You should be a good team player with excellent communication and IT skills. You must be able to work under pressure, adapt in a busy and unpredictable environment whilst upholding patient confidentiality at all times. Previous experience in a health care environment or relevant customer facing role would be an advantage, however is not essential as full training will be provided to the successful candidates.

The role will include: · dealing with patients at reception and over the telephone · processing prescriptions and mail · booking and cancelling appointments · signposting patients to the most appropriate service · dealing with secondary care and pharmacy queries · scanning and filling mail · Any other admin duties as outlined by the practice manager

To apply please email you’re CV and supporting statement outlining your suitability for the post to Lorraine Wyllie, Practice Manager (ggc.gp85403@nhs.scot). Please note we will only contact applicants who we select for interview. Salary will be dependent on skills and experience.

To apply for this job email your details to lorraine.wyllie@nhs.scot.