Oakview Medical Practice, Alexandria
As we slowly progress to reintroducing routine services it is important that patients are aware that we remain open and available to help by calling the Practice in the first instance to enable us to continue to reduce footfall and allow social distancing to take place.
Our reception team are fully trained and do a difficult job. They will ask questions to ensure you are seen by the right person for the right treatment at the right time. Our doctors and nurses would be grateful if you would answer those questions, it helps us immensely. If for any reason you do NOT wish to disclose your condition or symptoms we may insist you complete our on line consult form and this will be sent to a clinician to review.
Do not attend the surgery to request an appointment or prescription you must call the practice to arrange this. If possible you should use our online triage service.
Our Renton surgery is currently being used as a community assessment centre for patients with COVID related symptoms. Please view the video on the link below for a walk through of the process should you need to attend.
The Vale Centre for Health and Care has suitable access for disabled patients, and all of the patients' areas, including the waiting room, consulting rooms and toilets have wheelchair access. A hearing loop is in in place at the front reception desk and a wheelchair is also available. Designated disabled parking spaces are located nearest to the entrance of the centre.
Renton IHLC was purpose-built to accommodate patients with physical disabilities.
(Site updated 13/10/2020)